The quality of customer service is important to the success of a business. Some businesses don’t have products that are comparable to the competitors but they get a lot of customers. The reason is that they are caring for their customers. Providing your employees with customer service training can benefit them in a number of ways.Ways Customer Service Training Can Help a BusinessCustomer service training enables employees to understand the business objectives and missions. The training will help them to understand their roles and what duties they are responsible to perform so that they can become a customer service professional. When they know their roles, they will be able to perform their job more confidently. Customers will be happy and satisfied when they get attended by knowledgeable staff who do their job confidently.From time to time, the company will upgrade its computers and equipment. Training enables the customer service staff to know how to use the equipment on … [Read more...] about Why is Customer Service Training Important to a Business
Why is voting important
I was round at my daughter’s the other day and she showed me a leaflet put out by the Lib Dems in her ward. It carried the usual lies and distortions I’ve become used to from what is, in my view, the Liverpool Tory Party by any other name. But there was one example of total hypocrisy. We hear loads of stuff from them about retaining sports fields – meaning not building on them and keeping them for the purpose of playing sports. I couldn’t agree more! Kids’ football has always been a massive part of the fabric of this city. It teaches kids the importance of winning and losing in a team environment and contributes massively to health and fitness by reducing child obesity. You’re not going to tell me that bad discipline in schools and even knife crime wouldn’t be worse if it wasn’t for the existence of things like kids footy and boxing clubs? So what do we see on the Lib Dem leaflet? Alan, the candidate, has been in touch with the Council … [Read more...] about Derek Hatton: Kids football is more important than vying for a few more votes
THE 1922 Committee might not be a group you are familiar with - but they play a crucial role in ousting Prime Ministers who have lost the confidence of their party. Made up of backbench Tory MPs, the group is critical for any aspiring leader of the Conservatives. Here's what you need to know... How does the 1922 Committee work? The 1922 Committee — formally known as the Conservative Private Members' Committee — assembles weekly when Parliament is in session. It gives backbench Tory MPs the chance to air their concerns, report on constituency work and co-ordinate legislative agendas. And all this is done without fear of reprisal from Cabinet ministers (or Shadow Cabinet frontbenchers if the Tories are in opposition) because they are not permitted to be formal members. Only since 2010 have frontbenchers been given an open invitation to attend meetings. They are still under the control of the party whips, so their ability to stoke insurrection is partly limited. But it is the … [Read more...] about What is the 1922 Committee, who are the members of the Tory group and why is it so important to Prime Minister Theresa May?
For Brexiteers, the Irish "backstop" has become a dirty word, handcuffing the UK to the EU’s customs union and taking away Britain’s chance to strike trade deals around the world for the foreseeable future. When the history of Brexit is written, there will be long arguments over whether the "backstop" could have been avoided, but even before the first Commons defeat of Theresa May's Withdrawal Deal on January 15 it was clear that Ireland was going to present a major impediment to the UK’s departure from the EU. And so it has proved. The debacle over the backstop has been making headlines for months, and Theresa May was forced to abandon the scheduled Commons meaningful vote in December due... To continue reading this article Start your free trial of Premium Access all Premium articles Subscriber-only events Cancel any time Free for 30 days then only £2 per week Try Premium Access one Premium … [Read more...] about Brexit backstop explained: what is it, and why is the Irish border so important?
Army whistleblower Chelsea Manning is still sitting in a federal jail in Alexandria, Virginia for refusing to respond to a subpoena to testify before a grand jury, apparently against Wikileaks co-founder Julian Assange. Manning invoked her rights under the first, fourth, fifth, and sixth amendments in her refusal to testify. How long can the injustice of her incarceration go on? Donald Trump finally relented and grounded Boeing 737 MAX 8 jets today, following earlier moves by the European Union and countries around the world in the aftermath of the second crash of one of the new jets in the past five months. Why was the U.S. so slow to act? Mary Schiavo, the former Inspector General at the Department of Transportation, an aviation attorney, and an aviation professor joins the show. The British Parliament voted today against leaving the European Union … [Read more...] about Why Is the Trump Administration Targeting Chelsea Manning?