Dawn Gilbertson USA TODAY Published 3:16 PM EDT Apr 4, 2019 Southwest Airlines has legions of fans and sits atop countless industry rankings for its vaunted customer service. The airline has more than 2 million Twitter followers and 6 million Facebook fans, a group of frequent flyers and once-a-year travelers who gush about its free checked bags, fare sales, flight attendants, fee-free ticket changes and new flights to Hawaii. Rare are nonstop rants. Until now. Southwest, which calls itself the love airline — the ticker symbol for its stock is LUV — is suddenly seeing a steady stream of hate on social media that threatens to damage its sterling reputation. Travelers started to turn on Southwest in mid-February when the airline saw a spike in last-minute flight cancellations due to maintenance issues it blamed on a dispute with mechanics. The complaints escalated with the March 13 grounding of the Boeing 737 Max 8. … [Read more...] about Southwest Airlines passengers blast airline for Max 8 customer service
Which airline has the most crashes
STRUGGLING airline Flybe has been forced to cancel flights. The sudden announcement left hundreds of passengers stranded at airports across the country. Here's what you need to know. Why has Flybe cancelled flights? Flybe cancelled 32 of its flights on Wednesday April 3 from airports, including Belfast, Southampton, Birmingham and Aberdeen. The airline blamed "seasonality, pilots’ end of leave year, Easter holidays, base restructuring and a shortage of pilots". Initially, the airline could not confirm when operations would be back to normal, and how they would take action on those issues. It comes after the airline was bought this year, the struggling airline was bought by Richard Branson's Virgin Atlantic, Stobart Group and Cyrus Capital. The deal bailed the airline out at a price that some shareholders said was too cheap. What happens now? The airline has claimed operations will be back to normal on Thursday April 4. But it said it will stop flying its Embraer 195 jets out of … [Read more...] about Flybe news – why has the airline cancelled flights and what happens now?
Days after the crash of an Ethiopian Airlines 737 MAX 8 that killed 157 people and led to the plane being grounded worldwide, Boeing and commercial airlines are trying to get a handle on the fallout. Boeing will have to restore confidence in its product, and pay the costs of any modifications, while airlines try to find workarounds to replace the popular aircraft in their lineup of flights. The US on Wednesday grounded the 737 MAX 8 and MAX 9 models while it continues the search for the cause of the crash, which happened less than five months after a Lion Air plane of the same model went down in Indonesia, killing 189. Both accidents occurred a few minutes after take-off, a similarity that led authorities around the world to pull the plane out of operation. The cost for Boeing and the airlines will depend largely on the length of time the planes are out of commission. How long any reputational damage will endure will depend on how well and how quickly Boeing deals with the a fix, … [Read more...] about Boeing, airlines face tough path after 737 MAX grounding
Magazine By Olivia Sorrel-Dejerine BBC News Magazine 9 December 2013 Share this with Facebook Share this with Messenger Share this with Twitter Share this with Email Share this with Facebook Share this with WhatsApp Share this with Messenger Share this with Twitter Share Share this with These are external links and will open in a new window Email Share this with Email Facebook Share this with Facebook Messenger Share this with Messenger Messenger Share this with Messenger Twitter Share this with Twitter Pinterest Share this with Pinterest WhatsApp Share this with WhatsApp LinkedIn Share this with LinkedIn Copy this link https://www.bbc.com/news/magazine-25241576 Read more about sharing. These are external links and will open in a new window Close share panel It's a century since the man who stole the Mona Lisa was finally caught, two years after … [Read more...] about The world’s most famous missing painting
PASSENGERS across the globe have been hit by airport delays and travel chaos after all Boeing 737 Max planes were grounded following the deadly Ethiopia plane crash. The US became the last country to temporarily ban the jets over safety concerns, joining 40 others including the UK, France, Germany, China, India and Australia. American and Southwest Airlines immediately cancelled a number of flights after Donald Trump made the announcement on Wednesday. Long queues were also seen at airports in Toronto and Vancouver after Air Canada scrambled to re-book passengers onto different flights. The move to ground the Boeing 737 Max planes comes after 157 died when an Ethiopian Airlines flight crashed on Sunday – the second air disaster involving the model in less than five months. Enhanced satellite tracking data has linked the Ethiopian jet's movements to those of an Indonesian Lion Air flight that plunged into the Java Sea in October and killed 189 people. This is what prompted the … [Read more...] about Boeing 737 Max planes grounded WORLDWIDE triggering travel chaos, airport delays after Ethiopia Airlines crash