Ben Mutzabaugh USA TODAY Published 8:23 AM EST Dec 21, 2018 Holiday travelers faced the prospect of flight delays in the Northeast and mid-Atlantic on Friday, the busiest air-travel day of the Christmas period. The potential for disruption comes as a sprawling storm moves north along the East Coast, bringing a mix of heavy rain, strong winds and poor visibility to airports from Florida to New England. The weather hasn’t been severe enough for force widespread cancellations like a snowstorm might, but it has resulted in thousands of delays at dozens of major airports. On Thursday, more than 8,080 flights were delayed nationwide, with many tied to the weather problems in the East, according to flight-tracking service FlightAware. Foggy weather in San Francisco and windy weather in Seattle also created significant flight back-ups in the West. By contrast, only about 260 flights were canceled in the U.S. on Thursday – a very small number. USA TODAY TRAVEL: December … [Read more...] about Christmas travel: Flight delays grow, some airlines waive change fees
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43 Comments Nov. 14, 2018 9:20 a.m. ET Inside the Airport Rankings The Journal has ranked the 20 largest U.S. airports after weighing 14 key factors plus a survey of over 4,800 readers. Below are the overall rankings, as well as their rankings in groups of measurements labeled most reliable, best value and most comfortable. Click on the airport name to see more details. (1) The average of an airport's reliability, value and convenience scores. (2) Includes on-time arrival percentage, flight cancellation percentage, average arrival delays, average time between gate departure and takeoff and TSA screening times. (3) Includes domestic fares, market share of airport's largest airline, cheapest on-site parking rate, car-rental taxes and UberX fare to convention center. (4) Includes Wi-Fi speeds, Yelp restaurant ratings, maximum walking distances, non-stop destinations and a WSJ reader satisfaction score. Methodology The Wall Street Journal U.S. … [Read more...] about Airport Rankings Table and Methodology
What is going on at Manchester Airport? It’s a question posed to us by M.E.N readers after a series of issues this summer. Lengthy security queues, new drop-off charges, and dozens of cars being broken into on official parking sites have all been flagged to us by travellers - along with complaints about cleanliness, a collapsing waiting room, and a power cut which plunged part of a terminal into darkness. A new survey has shown Manchester’s passengers are the unhappiest of any major airport when it comes to security screening. Into the bargain, it’s been labelled the least accessible airport in the country for disabled travellers. The airport itself recorded 1,613 complaints in June, up from 1,119 in May - and there have even been threats to strike from security staff over rostering changes. All this comes at a time of success - passengers have increased by 6.5 per cent, with 27.9m people travelling through over the last year, and the dividend from Manchester Airports … [Read more...] about What’s gone wrong at Manchester Airport?
Last summer, on a bucket list trip through Southern Africa, I took a total of six flights with South African Airways. On the first one, a 15-hour trip from New York’s JFK Airport to Johannesburg, my air vent and seat-back screens were both broken. On my next five flights, the situation was only marginally better.Within a week of my return, a customer service agent at South African Airways received an angry note from me, citing the airline’s outdated planes and unsympathetic flight attendants. Surely, I wasn’t the only one complaining: The company seemed well-versed in responding to inquiries of this nature. Staff apologized quickly and gave me a mileage credit. It didn’t undo the terrible flights, but the swift show of humanity is rare in the aviation industry.It’s also the reason that the deep-in-debt carrier took the fifth slot in this year’s 2018 AirHelp Score report from AirHelp, a company that advocates on behalf of air travelers for … [Read more...] about The Best and Worst Airlines and Airports of 2018
Things have never looked so good for Britain’s regional airports. At the start of the decade, with the impact of the global financial crisis still being felt, they were in the doldrums. Passenger numbers were falling fast, routes were being cut, and many faced an uncertain future. The last few years, however, have seen unprecedented growth, helped by economic recovery, a lack of spare capacity at Heathrow, the continued growth of easyJet and Ryanair, and the rise of the low-cost long-haul specialists - led by the likes of Norwegian. Passenger numbers at Birmingham, Belfast International, Newcastle, Leeds Bradford, Inverness and Newquay rose by at least 10 per cent in 2017, while the previous year was even more impressive, with no fewer than 13 airports outside the capital experiencing double-digit growth. Carlisle Airport, meanwhile, is expected to welcome passenger flights for the first time in decades from September - another welcome sign for those who’d rather not … [Read more...] about The renaissance of Britain’s regional airports – and the curious destinations they now serve