By Justin Parkinson Published 15 April 2015 Share close Share page Copy link About sharing In 1955 the first McDonald's franchise restaurant opened in the US. Now it is the world's biggest fast food chain, employing 1.9 million people. The word "McJob" has become a term of derision, but what's it like to actually work there? "Hello, can I help you?" asks the smiling young woman behind the counter. Within about 20 seconds of receiving the order, an Egg and Sausage McMuffin is on the counter. The woman smiles again and moves on to the next customer. The restaurant's only part-full but the serving area is still busy. That's the way McDonald's likes it. Staff are set time targets for service. Efficiency and profit margins are key. It's fair to say that, in the 60 years since the first franchised McDonald's restaurant opened, portrayals of its workplaces have not been universally … [Read more...] about What’s it really like to work at McDonald’s?
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Published 26 January 2021 Share close Share page Copy link About sharing McDonald's is re-submitting plans for English-language digital signs at a Gwynedd restaurant, despite being told they must also be in Welsh. The fast food giant applied last May to replace the existing drive-thru signs at its Caernarfon restaurant with bigger and improved digital versions. Council officers turned them down on grounds of Welsh language requirements. McDonald's said the restaurant had other bilingual signs and self-service ordering facilities in Welsh. It has installed digital signs to speed up service for drive-thru customers at branches throughout the UK, with menus changing by time of day and season. The McDonald's drive-thru at 30 The Caernarfon bid was turned down in November by officers before it reached councillors on Gwynedd's planning committee, according to the Local … [Read more...] about McDonalds drive-thru menus ‘should be bilingual’
Published 30 November 2016 Share close Share page Copy link About sharing The man who invented the McDonald's Big Mac burger has died, aged 98. In 1967, Michael "Jim" Delligatti came up with the formula of having two lots of everything - beef patties, lettuce, cheese, pickles, onions and special sauce - in one burger. He was one of the company's first franchisees, running stores in the US in the 1950s. McDonald's has described him as a "legendary" person, who "made a lasting impression on our brand". Jim Delligatti invented the Big Mac in a restaurant in Uniontown in Pennsylvania. It had seven ingredients and was much more elaborate than the other dishes the franchise was serving at the time. "The first day we just used the regular bun, we didn't have any centre [bread] slice," Delligatti told Reuters in 2007 . "Making it that way made it very sloppy. The next … [Read more...] about Inventor of the Big Mac dies, aged 98