On 28 December I bought a £15 Yule Log cake from M&S. It wasn’t until I got home that I noticed the label said “Best before 28 December”. Customer services insisted this meant that the cake should be eaten by the end of 28th. I disagreed. … [Read more...] about £15 for an M&S Yule Log that had to be eaten … before I bought it
Rose, 40, and her partner Wayne Gibbs live in Ealing and were delighted when they found a semi-detached house in Greenford being marketed by Brian Cox that fitted their requirements. A previous offer had fallen through and, after viewing the property, the couple put in an offer for the full asking price of £400,000. They explained to the firm that they were cash buyers and not in a chain, so were in a position to move quickly. A member of staff later phoned to say that their offer had been accepted, but then dropped a bombshell: Rose and Gibbs would need to pay £2,000, in return for which the house would be taken off the market. … [Read more...] about £2,000 to the estate agent, or you won’t get the house!
Since Edward Snowden leaked a trove of documents on western surveillance practices, Microsoft has successfully resolved two lawsuits that allowed it to say more about the data requests from the government. In a third case that is ongoing, the company is challenging whether it has to give the US government data stored on a server in Ireland. … [Read more...] about Microsoft sues for right to tell customers when US government requests emails
Move your bills – this can be dangerous if you’re not disciplined, but if you move your bills to just before payday rather than just after, many will be in credit (or less in the red) for less of the month, meaning you’re charged less for the overdraft. But – remember those bills are coming out, so don’t treat it like you’ve extra money to spend. … [Read more...] about Lloyds, Halifax and Bank of Scotland introduce up to 50% overdraft rate and users with low credit scores will pay more
If you have a contract, the company can’t usually cancel your order, even if it realises it sold you something at the wrong price. It'll only be able to cancel it if it was a genuine and honest mistake on its part that you should’ve noticed. … [Read more...] about BT glitch let existing customers get ultrafast broadband for £18 a month instead of £65