A screw lodged into the tire of an airplane is outside the airline's control, the European Court of Justice ruled Thursday, which means the carrier doesn't have to pay compensation for any resulting delay. However, the airline still has a responsibility to do everything it can to minimize the ensuing delay, the court added. The case concerned a passenger flying from Dublin to Düsseldorf on a Germanwings flight in 2015; the flight was delayed by more than three hours because the plane's tire was damaged due to a screw on the runway. Under EU air passenger rights legislation, an airline must compensate a passenger for a delayed or canceled flight unless the reason for the delay is an "extraordinary circumstance" — something the airline cannot do anything about. The passenger put in a claim for compensation, but the airline said it wasn't responsible for screws on the runway — a stance that the ECJ backed in today's ruling. "An air carrier is not obliged to pay … [Read more...] about Loose screw means no compensation for airline passengers, court rules
Compensation for cancelled flight
Flybe cancels flights amid redundancy talks
Business 3 April 2019 Share this with Facebook Share this with Messenger Share this with Twitter Share this with Email Share this with Facebook Share this with WhatsApp Share this with Messenger Share this with Twitter Share Share this with These are external links and will open in a new window Email Share this with Email Facebook Share this with Facebook Messenger Share this with Messenger Messenger Share this with Messenger Twitter Share this with Twitter Pinterest Share this with Pinterest WhatsApp Share this with WhatsApp LinkedIn Share this with LinkedIn Copy this link https://www.bbc.com/news/business-47797738 Read more about sharing. These are external links and will open in a new window Close share panel Regional airline Flybe has cancelled dozens of Wednesday morning flights as it enters discussions over potential job losses.The company blamed … [Read more...] about Flybe cancels flights amid redundancy talks
Wow Air goes bust – your rights to compensation for cancelled flights and how to get a refund
THOUSANDS of WOWAir customers have been left stranded after the budget airline announced that it has gone bust. The Iceland based company cancelled all flights earlier this morning leaving passengers in travel chaos and out of pocket. Discussions with Icelandair Group about a possible takeover collapsed earlier this week and WOWAir cancelled 20 flights on Monday before suspending all of them today. Customers are being advised to check alternative available flights with other airlines, who may offer reduced rates in light of the circumstances. Your refund rights depend on whether you booked the flights through an ATOL protected service, such as a package holiday with a travel agent or directly with the airline. ATOL protection means that you're guaranteed a refund if a company goes into administration and an alternative route home will be found for you. Here's how to get your money back when an airline has gone bust: How to find out if your booking is ATOL protected If you booked … [Read more...] about Wow Air goes bust – your rights to compensation for cancelled flights and how to get a refund
WOWAir goes into administration – your rights to compensation for cancelled flights and how to get a refund
THOUSANDS of WOWAir customers have been left stranded after the budget airline announced that it has gone bust. The Iceland based company cancelled all flights earlier this morning leaving passengers in travel chaos and out of pocket. Here are your flight rights. What are my rights if my flight is cancelled or delayed? Passengers flying with an EU airline or a non-EU airline flying from a EU airport are protected by the Denied Boarding regulations. This means that the airline must offer you the option of either being reimbursed for a cancelled flight or rerouted on either the next possible flight or on an agreed date. It must also provide you with meals and phone calls and hotel accommodation and transfers if the rerouting involves an overnight stay. If you opt for a full refund instead then the airline has to give you the money back for the part of the journey that wasn't made and any parts already made that are then useless. You are also entitled to the earliest possible return … [Read more...] about WOWAir goes into administration – your rights to compensation for cancelled flights and how to get a refund
Air India scraps ALL flights to and from Birmingham and Delhi
What is the situation with Air India flights? Air India flights operating to and from Birmingham International Airport and Delhi Airport – which runs six regular services from the Midlands-based transport hub – will be grounded from Saturday, March 16. The flight company, based in New Delhi, announced the worrying news on its Twitter account, with the words: “Important update for our valued passengers.” It then uploaded a shot showing a table of all of the affected flight routes. The suspended services are: AI113 Delhi-Birmingham; AI114 Birmingham-Delhi; AI117 Delhi-Amritsar-Birmingham; and AI118 Birmingham-Amritsar-Delhi. What have Air India said about the cancellations? The airline has put the flight suspension down to air strikes by the Indian military over Pakistan. The tweet issued by the firm added: “We sincerely regret the inconvenience caused to our valued passengers and request passengers to collect a full refund.” It added the … [Read more...] about Air India scraps ALL flights to and from Birmingham and Delhi