Scotland business By Andrew Black Business presenter, BBC Good Morning Scotland 25 July 2019 Share this with Facebook Share this with Messenger Share this with Twitter Share this with Email Share this with Facebook Share this with WhatsApp Share this with Messenger Share this with Twitter Share Share this with These are external links and will open in a new window Email Share this with Email Facebook Share this with Facebook Messenger Share this with Messenger Messenger Share this with Messenger Twitter Share this with Twitter Pinterest Share this with Pinterest WhatsApp Share this with WhatsApp LinkedIn Share this with LinkedIn Copy this link https://www.bbc.co.uk/news/uk-scotland-scotland-business-49108378 Read more about sharing. These are external links and will open in a new window Close share panel The boss of Scots airline Loganair has said a … [Read more...] about Flight delay cases ‘could close routes’
Compensation flight delay eu
Flights from British airports were delayed by an average of 16 minutes last year, with Stansted emerging as worst for punctuality, according to new analysis. Departures from the Essex hub were an average of 25 minutes late in 2018, the poorest record of any of the country’s airports in recent years. Birmingham and Luton, where flights typically took off 19 minutes behind schedule, recorded the joint second worst punctuality, analysis of Civil Aviation Authority data found. Departures were late by an average of 16 minutes at all 24 of the country’s major airports in 2018, across scheduled and chartered departures. Stansted’s performance was described as “completely unacceptable” by a consumer group, but the airport blamed the late takeoffs on “adverse weather and traffic control issues”. It is the fourth busiest airport in the UK and the largest base for low-cost carriers such as Ryanair. The 25-minute average delay at Stansted last year … [Read more...] about Stansted airport is worst for flight delays, report finds
More than half of flights operated by national carrier Finnair do not depart on time and the firm rarely reimburses customers without a fuss, according to AirHelp, a company helping passengers receive their due compensation in the event of flight delays or cancellations.AirHelp's Finland country chief, Aleksi Seppo, said Finnair performed nearly the worst in its class in regard to reimbursements as well as staying on schedule.The firm's analysis of air travel schedules showed that Finnair's ability to stay on schedule for flights lasting longer than five hours was among the worst in the world, with just 45 percent of such flights departing on time. A flight is considered to be "on time" if it departs within a maximum of 15 minutes of the announced departure time.Among 75 airlines around the world, Finnair ranked 61st in terms of keeping to schedule, according to AirHelp.Both Scandinavian flag carrier SAS (at 52.6% on-time) as well as budget airline Norwegian (at 48.4% on-time) ranked … [Read more...] about Finnair flights often late and firm stumbles to reimburse customers, claims company says
Flight delays have increased in the last few years, according to new statistics. The number of delays and cancellations for flights departing UK airports has risen by 72 per cent since 2015, affecting hundreds of thousands of passengers, flight delay compensation law firm, Bott and Co found. The year 2018 was the most turbulent, with 33 per cent of flights cancelled or delayed over three hours compared to the previous year, when only 1.31 per cent of flights were affected. Reasons for some of the turbulence last year included cabin crew strikes, reoccurring drone chaos, tightly packed flight schedules and uncertainty over the looming Brexit fiasco, which has continued into 2019. So what should plane passengers do if they find their airline has delayed their flight? What many travellers don’t realise is that they often have more rights than they think. It’s worth taking action to make sure you receive what’s owed you rather than waiting to see what happens. Coby … [Read more...] about Flights: What should you do if your plane is delayed? Are you owed compensation?
Christopher Prince writes In December 2016 I was disembarked from an Iberia flight from Buenos Aires to Madrid (and onwards to London) due to a technical issue – a faulty fuelling computer. I flew home 24 hours later and put in a claim for delay compensation of €600 (£512) under EU law. Iberia eventually told me no compensation was due because the cancellation was due to “extraordinary circumstances”. I turned to AESA, Spain’s state aviation regulatory body, which ruled on my claim in July 2017, saying: “the airline has not proved the concurrence of extraordinary circumstances... and [we consider] the airline should pay you a compensation of €600”. AESA told me it had asked Iberia to pay up several times, but no payment has been received – and it turns out AESA has no powers of enforcement. I decided to enlist the help of a firm of aviation compensation lawyers, which had no success with Iberia either. It has told me it … [Read more...] about ‘Wear and tear’ is no reason for airlines not to pay flight delay compensation