What can I do if my airline won't pay out? Do I have to accept vouchers? If you're on an EU flight, which is any flight leaving the UK or any flight with an EU carrier that lands in the UK, you're entitled to a full refund or alternative flight if yours is cancelled. … [Read more...] about More than eight in ten Ryanair passengers still waiting for refunds, says Which?
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Check your travel insurance - it may cover you for cancellations and you may be entitled for a refund. If you paid by credit card, Section 75 laws mean your provider must protect purchases over £100, so if there's a problem you could get your money back. Tui is a member of the ABTA, which upholds standards in the travel industry, so you can always ask it for help if you're struggling to get your money back. My holiday hasn’t been cancelled yet but it might be - what do I do? Tui has acknowledged that the ongoing coronavirus crisis could force it to cancel more holidays in the future. … [Read more...] about How to get a refund from Tui as it cancels holidays until end of June
Never assume someone who calls or emails you is who they say they are - even if they’re able to provide some basic details about you. Always be suspicious of unsolicited requests for your personal or financial information. Check for spelling mistakes and grammatical errors if you think an email isn't genuine. Always take a good look at the email address of the sender. Keep an eye out for suspicious-sounding domain names and spelling errors in their email address. If you're not sure if a link included in an email is genuine - do not click on it. When making a purchase, be suspicious of any requests to pay by bank transfer or virtual currency instead of safer methods, such as credit card or payment services such as PayPal. Personal information obtained from data breaches is making it increasingly easier for fraudsters to create highly targeted phishing messages and calls - watch out for these. Listen to your instincts: If something feels wrong then it is usually right to question … [Read more...] about How to avoid TV Licensing coronavirus scam as Action Fraud warns of spike in fake emails
He said: "In light of Covid-19 it makes sense for customers not to be able to try on clothes and pick up portable electrical items, but likewise the government should extend consumer rights legislation, so that for instance the right we already have to return goods (and services) purchased online within 14 days should also apply to goods bought in person in retail outlets. … [Read more...] about Rules shoppers will have to follow when stores reopen on June 15, including one-way systems and no changing rooms
Bath Birmingham Bournemouth Brighton Cambridge Chelmsford Cheltenham Edinburgh Exeter Glasgow Leeds Liverpool London Manchester Milton Keynes Newcastle Norwich Nottingham Oxford Reading St Andrews Stains, Surrey Warwick Watford West Sussex Winchester Windsor York See Pret's website for the 101 stores already reopened, and a list of the 204 stores set to reopen from June 1. … [Read more...] about Pret to reopen 204 more branches for takeaway and delivery from Monday