DISGRUNTLED Ryanair customers have been left fuming after the troubled airline announced yet MORE cancellations stretching right into March 2018.A huge admin blunder in September initially led to 315,000 passengers being warned their flights would be axed - but the budget airline now says 18,000 more flights will also be scrapped from November.Ryanair has blamed the cancellations on a problem with the pilots’ holiday rota – with many employees due leave that had to be taken before the end of the year.It also said air traffic control strikes and weather disruptions were affecting its performance.Following the new wave of cancellations, which will affect 400,000 passengers, O'Leary has issued a fresh apology.He said: "We sincerely apologise to those customers who have been affected by last week’s flight cancellations, or these sensible schedule changes announced today. TAKE OFF Here’s how to claim up to £350 compensation and get a refund if your Ryanair … [Read more...] about Ryanair cancelled flights full list – find out if your holiday been affected by the cancellations?
Airline cancels flight passenger rights
BELGIUM is to sue “unprofessional” Ryanair after accusing the company of illegally punishing customers by cancelling thousands of flight.Deputy prime minister Kris Peeters said the low cost airline had “shown a lack of professionalism” in its handling of its recent pilot shortage crisis.The airline has cancelled nearly 750,000 bookings as far as early 2018 and laid the blame on a new annual leave system for pilots leading to a lack of adequate cover.The firm scrapped some 2,100 flights in six weeks to the end of October as it struggles with landing planes on time.Mr Peeters, who handles his country’s consumer affairs portfolio, accused Ryanair of a series of failings.This includes only communicating with Belgium’s French and Dutch-speaking customers in English and a failure to notify them of their rights.Mr Peeters said: “I have lodged a cease and desist action against Ryanair, which if accepted will bring fines against the firm if the … [Read more...] about ‘Unprofessional’ Ryanair being SUED over handling of cancelled flight chaos by Belgium
Some 9,000 Ryanair passengers are expected to be affected by the budget airline’s plans to scrap upwards of 50 flights A DAY until the end of October.The bombshell from the Irish carrier that it will cancel hundreds of flights over the next six weeks created widespread confusion yesterday when the new was announced.Within hours of the announcement, over 82 flights on Friday were cancelled and already today a further 80 have been grounded. Here is the full list of cancelled flights for Saturday: Ryanair claims it plans to cut “less than two per cent of all departures” as part of efforts to clear a backlog of crew leave.New rules by the Irish Aviation Authority (IAA) to bring Irish carriers in line with European law means Ryanair staff holidays be within the calendar year from January – resulting in it having to allocate this leave before the end of the year.The company said the move is also “to improve its system-wide punctuality which has fallen below 80 … [Read more...] about Thousands of passengers affected as Ryanair reveals full list of cancelled flights for Saturday
BRITS were left stranded at Palma airport yesterday after several airlines cancelled flights, blaming weather and crew shortages.Hundreds of travellers were only notified of the cancellations after arriving at the Spanish airport, while others were informed by reps at their hotels.Ryanair, Norwegian and EasyJet were all criticised by holidaymakers for either long delays or cancelled flights.It is not year clear what caused the delays.Other passengers complained about the chaotic management at the airport, with boarding gates for some flights, including Ryanair’s Palma to Bristol route, being switched four times.Traveller Neil Punter tweeted: “What on earth is going on with Palma airport’s flight to Bristol?“Gate changed 4 times now and delayed.”Local police were also drafted in once again to deal with the huge queues at passport control, caused by large numbers of British passengers.According to the Express, one elderly couple had to be helped by fellow … [Read more...] about Brits complain of travel chaos at Palma airport following flight cancellations and delays at the weekend
MICHAEL O'Leary is the chief executive of budget airline Ryanair.One of the richest men in Ireland, O'Leary built his reputation on an abrasive management style and his occasionally hostile public statements — but what is the latest controversy surrounding his airline and what is his net worth?Michael Kevin O'Leary, 56, was born in Kanturk, County Cork, on 20 March 1961.He went on to study Economic and Social Studies at Trinity College Dublin, graduating in 1983.After working at Stokes Kennedy Crowley, later known as KPMG, O'Leary became a personal tax adviser to Tony Ryan, head of Guiness Peat Aviation, a plane leasing firm.Tony Ryan went on to set up Ryanair in the late eighties, but it was massively unprofitable and O'Leary was dispatched on a fact-finding mission to see what could be learned from budget Southwest Airlines in the US.O'Leary was appointed deputy chief executive in 1991 and became chief executive in 1994.Since then he has spearheaded Ryanair's low-cost … [Read more...] about Who is Michael O’Leary, what’s he said about Ryanair’s cancelled flights and what’s his net worth?
BRITISH travellers have been left fuming after Ryanair cancelled yet more flights disrupting journeys right through to March 2018.After warning 315,000 passengers their flights will be axed following a disastrous administration blunder, the low-cost airline has now admitted that more planes will be grounded affecting more than 400,000 travellers. We've got the lowdown...Ryanair cancelled about 170 flights the weekend the chaos was announced with about 40 to 50 more axed every day until the end of the summer season on October 28.But the troubled airline announced on September 27 that it is grounding 25 of its 400 aircraft from this November to March 2018 because of pilot shortages.And the Civil Aviation Authority has also threatened legal action against the airline for “persistently misleading passengers with inaccurate information” over their rights.Ryanair has suspended 34 routes over the winter as the blunder over pilots’ holidays rumbles on, and it has … [Read more...] about Ryanair cancelled flights – latest news on flights affected by pilot shortage and compensation information
Whether you're traveling on business or jetting off on holiday, long delays and cancelled flights can be expensive and annoying. Even more aggravating? Being told you can't board your flight because it's been overbooked. The European Commission has decided that passengers are getting a raw deal and has replaced outdated legislation on passenger rights with a new law, which takes effect on Feb. 17. In addition to doubling the compensation limit paid to passengers who are bumped from an overbooked flight, the law will compensate passengers in the event of cancelled flights, which weren't covered under the old legislation. Passengers can demand compensation ranging from €250 to €600 ($325 - $778), depending on the length of the flight. In the case of delays -- also not covered by the previous law -- passengers are now entitled to a ticket refund if the delay is five hours or more. In addition, airlines may, under certain circumstances, have to foot the bill for passenger … [Read more...] about New EU Passenger Rights Anger Airlines
Dates affected The strike started on Monday, February 22, and is scheduled to end on Thursday, February 25 at 23:59. Rescheduling Passengers who have booked a Lufthansa flight during the period of February 22-25 can reschedule the flight free of charge with the same departure point and destination. The new departure date must be before March 31. Lufthansa will try to book passengers affected on alternative flights. Within Germany, passengers can exchange their flight tickets for train tickets. Cancellation Lufthansa is posting the delayed and cancelled flights on its Web site. Passengers with bookings for flights that have been cancelled can cancel their tickets either at the airport or from their homes and will get their money back. Delays According to EU regulations, passengers have a right to service benefits including phone calls, drinks, food and possibly an overnight stay in a hotel if a flight is two hours late or more (flights up to 1,500 kilometers). Service benefits are due … [Read more...] about Lufthansa passengers’ rights
It may be the first time that air-rage has manifested itself as a communal sit-in. A tense stand-off ensued Tuesday night when around 90 passengers returning from Morocco to Paris refused to disembark from a Ryanair flight that had landed three hours late – at Liege airport in Belgium. There was a good explanation for the detour – fog had made a safe landing impossible at Beauvais airport north of Paris – but for over four hours passengers refused to travel the last 350 kilometers (225 miles) on the buses provided by Ryanair. Reports said the crew reacted by turning off the lights, locking the toilets and leaving the aircraft, but Ryanair denied that version of events, whicle a spokesman for Liege airport described the atmosphere as "really tense" and referred to "a few acts of violence" by the passengers. Whether this exceptionally angry protest was justified is open to question, but it marks a new low in relations between airlines and passengers. … [Read more...] about European airlines flout passenger rights, report says
The Germans are known for being very punctual but this does not guarantee that planes and trains are always on time. So here are some tips to reclaim your due if you face delays. Flight delay compensation If you land at your destination airport more than three hours late - for instance, if your planned flight was cancelled or overbooked - you can claim compensation. Under EU law, you're entitled to up to 600 euros ($676), depending on the flight distance, but not the ticket price. You only receive compensation, however, if the delay was not caused by "extraordinary circumstances" such as a strike or bad weather. Most people don't know their rights, so they don't claim compensation. In addition, it's hard to get airlines to pay up. Airlines often fail to react to the claim or let the case go to court. Don't be daunted. Look at the websites of Flightright (in several languages), WebuyyourFlight (in German and English), or Flugrecht (only in German). These … [Read more...] about Passengers’ rights – what you should know