People booking holidays are being reminded that insurance claims made for mishaps while they are away could be turned down if they have been drinking too much alcohol. The Financial Ombudsman Service (FOS) said alcohol exclusions are a common feature of travel insurance policies and if an insurer thinks someone's accident was due to excessive alcohol consumption it may not pay out. The service gave the warning as it released its latest complaints figures, for the final three months of 2017. It said it looked at nearly 900 travel insurance complaints in the last three months of 2017. READ MORE: Glasgow holidaymakers offered chance to reserve sunbeds in UK-first The FOS said a few claims it examined had been made after the insurer had decided someone's drinking was a factor in an accident they had while on holiday. Some also related to specific types of holiday activities, such as winter sports or cruise breaks, which may not be included in a standard policy. The FOS is … [Read more...] about Drank too much booze on holiday? You’ll want to check your insurance small print
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THOUSANDS of holidaymakers have been left stranded on the island of Bali following the eruption of Mount Agung for the first time in more than haf a century.The holiday island's busy international airport has been closed and more than 400 flights were cancelled as the volcano spewed thick dark ash into the sky.But what are your travel right if you've got a holiday planned or you're stuck at the airport now?I'm currently on holiday in BaliAccording to the Foreign Office around 330,000 sun-seeking Brits visit Indonesia each year.It's advising against all travel to within 10 kilometers of the volcano, with most of the tourist areas of of Kuta and Seminyak, around 40 miles away.As the situation is ongoing, you should confirm with your airline or travel agent what is going on before travelling to the airport - its closure has now been extended until tomorrow.If your flight is with an EU airline, it should offer you a replacement flight home at the earliest opportunity.If you accept … [Read more...] about Thousands of holidaymakers stranded by Bali volcano threat – can you cancel your holiday and get a refund?
WITH the 16-day British Airways strike only one day away - the flagship carrier has announced that all its passengers will be able to fly.Earlier this month Unite announced that British Airways cabin crew will stage a two-week strike in a long-running dispute over pay and travel concessions.Members of Unite in the so-called mixed fleet will walk out from Saturday July 1 to Sunday July 16.British Airways confirmed it will operate a full schedule at Gatwick and London City airports as well as the vast majority of our Heathrow schedule.It added that it will merge a very small number of Heathrow services, and all its affected customers will be contacted in advance and rebooked to alternative flights.Despite the welcome news, many passengers are worried that the strike will cause long delays. Passengers have been sharing their concerns on Twitter.“So I’m flying during the BA strike. What does this mean? Will I be trapped with all the Spanish bears in Madrid?! *hopes*,” one … [Read more...] about British Airways says ALL passengers will fly despite strike – here’s how you can claim up to £530 if yours is delayed
FROM motorway crashes to forgotten passports and seemingly endless airport check-in queues, there are a LOT of hold-ups that could make you miss your flight.If you've got a bit carried away on your latest mini break, and accidentally missed your flight home, this is how to avoid paying sky high costs with each airline.Not all airlines are the same. In fact, the way they handle passengers who have missed their flights is very different.Here's a guide to the policies of the major UK airlines, including EasyJet, BA and Virgin...EasyJetIf you know you're often late, budget airline EasyJet offer missed flight cover from just £7.50.The airline will put you on the next available flight free of charge, or offer a full refund, so long as you get to the airport within four hours of your scheduled departure time.Simply head to the EasyJet Sales Desk or call the 24-hour Missed Flight Cover Helpline (if sales desk is unmanned).If you didn't plan ahead, EasyJet also offer an £80 … [Read more...] about What happens if you miss your flight, what can you do and how much will it cost you?
AFTER a year of work, and about a million air miles, our new motoring show will soon make its debut on Amazon Prime and almost everyone I meet asks the same question: “Why the bloody hell has it taken so long?”My standard answer is that anything involving James May is bound to take an age. This is a man who takes two hours to have a dump.But the truth is that it took us quite a long time to actually get started in the first place.For 12 years, Richard Hammond, James and I had worked together at the BBC which is a bit like being children, living at home.We drove round corners while shouting, producer Andy Wilman edited it all together, and the Beeb did all the boring stuff — insurance, compliance, health and safety, staffing, and watering the plants in the office.But then they shooed us out of the door and we emerged into the real world for the first time, blinking like startled teenagers.Happily, a friend lent us an office in Marylebone and Richard Hammond immediately … [Read more...] about The Grand Tour is finally ready to head onto TV screens, but I’m blaming James May’s toilet habits for the delay
A volcano in Tenerife is “ready to erupt” sending some holidaymakers into panic over whether they should continue travelling there.Yesterday, Tenerife's tourism minister reassured travellers that the island's famous volcano is not about to erupt.On Sunday nearly 100 microquakes were reported in two town in Tenerife — with one measuring as high as 1.5 on the Richter scale.The Sun Online spoke to Emma Colthurst from holiday price comparison website, TravelSupermarket, about what your rights are in the event of a volcanic explosion.Can I cancel my holiday and get my money back if a volcano erupts?It depends. As long as your travel operator can provide you with safe, secure and enjoyable holiday then they do not have to refund you or find you an alternative holiday.If the Foreign and Commonwealth Office (FCO) say that it's unsafe to travel, then most tour operators will cancel your trip or offer you an alternative.If you booked your flights and … [Read more...] about If the volcano in Tenerife erupts can I cancel my holiday and get my money back?
YOU’RE desperate to get on holiday, suitcase is packed and you’re at the airport raring to go, but your flights delayed – what do you do?Holidays and flying can be stressful enough, without having to worry about flight delays and cancellations (and any costs as a result of them).Here’s what you should do to make sure you’re not out of pocket.If you’re flying with an EU-based airline, or a non-EU airline that flies from an EU airport you're protected by the Denied Boarding Regulation.But compensation is dependent on the reason for the delay.If the delay was caused by “extraordinary circumstances” then sadly no compensation is due.Extraordinary circumstances include severe weather, security risk or political risk but if this happens, you’re entitled to meals, refreshments as well as accommodation - depending on the length of delay and distance of your flight.If your flight is delayed for more than five hours, you do have the choice to … [Read more...] about Holiday flight delayed? Here’s what you should do to make sure you’re not out of pocket
This summer has seen authorities throughout Europe on high alert due to the threat of terrorism - and attacks claimed by the self-proclaimed "Islamic State" group in France, Belgium and now Germany. Governments worldwide are constantly reviewing what to tell their citizens who are considering travel to Europe. "Any government is absolutely bound to issue these travel advisories when they see any potential threat to their citizens, they just have to do it," World Travel and Tourism Council president and chief executive David Scowsill told DW, adding that his organization encouraged governments to be "very specific" when they issued advisories. Each country has its own system for doing so. The United States issued a "worldwide caution" in March on the "continuing threat" of terrorism. With regards to Europe, the US State Department said all countries remained vulnerable to attacks. "European authorities continue to warn of the possibility of attacks conducted by lone individuals … [Read more...] about Should I go? The impact of government advisories for travelers to Europe