Love Island star Amy Hart has heartbreakingly revealed she no longer reports the shocking abuse she receives on social media due to the lack of action.
The reality star and former flight attendant appeared in front of the Digital, Culture, Media and Sport Committee today and detailed her experience on social media to an inquiry into influencer culture.
Sharing the trolling she's received since her time on the ITV2 show in 2019, Amy (who has 1.1million Instagram followers) said Twitter, Facebook and Instagram were not supportive enough when it came to trolling.
The 29-year-old recounted the abuse she regularly receives online and said she was surprised many of the private messages sent to her did not breach the sites' community guidelines.
Amy told the inquiry: 'I am desensitised but I would say that the (social media) networks are not supportive enough when it comes to trolling.
'I have reported some messages before and they come back saying, "We have looked at it and it doesn't break community guidelines" and I am like, "Look at that message!"
'Look at this barrage of messages someone has sent me before 7 o'clock in the morning telling me how much they hate me, how awful I am, why everyone hates me, how ugly I am.
'From a fake account as well, a trolling account, a burner account, and you are telling me that doesn't break policy?'
Amy said she was getting trolled by people who said they are nurses and 'people that have got husbands and children' and one death threat had been traced back to a 13-year-old.
She added: 'I delete things, but you see those messages and actually I have probably stopped reporting them now because I know there is no point.
'Because the time it takes me the process of doing: "Why are you reporting this message?" and then it comes back a few hours later with a notification that says, "We have checked it and it doesn't break community guidelines".'
The star also dismissed the idea being an influencer was not a legitimate profession, telling the inquiry: 'I used to think it wasn't a proper job either and it really, really is.'
She said she would be willing to pay to use the social media networks 'in exchange for a fairer algorithm', suggesting posts tagged as advertisements were seen by less followers.
Amy also called for a standardised pricing structure based on how many followers an influencer has and their engagement that would dictate their work with brands.
She appeared alongside Nicole Ocran, a blogger and co-founder of The Creator Union, which advocates for digital creators.
Nicole told the inquiry her union had reached out to social media networks including Twitter, Facebook and Instagram but had only received a response from image sharing site Pinterest.
Speaking about trolling, she said: 'From our perspective the platforms do not move fast enough – they don't move at all.'
In a statement, a Facebook spokesperson told Metro.co.uk: 'We understand how upsetting it is for Amy to receive hurtful comments and we don't want this to happen on Instagram or Facebook.
'We have strict guidelines against bullying and harassment and have introduced a number of safety tools including Limits, which prevents comments and DMs from people who don't follow you for a period of time, and Hidden Words, which allows you to filter abusive words, phrases and emojis from your comments and DMs, so you never have to see them.
'We'll continue to work with partners – including ITV – and the wider industry to help protect people from abuse.'
On Twitter, users may not engage in the targeted harassment of someone, or incite other people to do so, and the site can limit the ability to post or suspend an account temporarily or permanently.
Instagram and Facebook have also both set out rules on 'violating messages' which can be enforced through messaging restrictions and disabling accounts.
Metro.co.uk contacted reps of Facebook, Twitter and Instagram for comment.
Got a story?
If you've got a celebrity story, video or pictures get in touch with the Metro.co.uk entertainment team by emailing us [email protected], calling 020 3615 2145 or by visiting our Submit Stuff page – we'd love to hear from you.
- "I'm A Grown-Up Now": The Teen Who Accused Kevin Johnson Of Sexual Abuse Speaks Out
- Platt hails ‘exceptional’ Nastasic
- The best TV of 2018 so far
- Francoeur, fans have complicated relationship
- NFL’s responsiblity extends off field
- Police: Chiefs LB Belcher kills self
- Murphy’s kids launch Hall of Fame campaign
- Your team could end up like Chiefs
- O’Brien formally introduced at Penn St.
- Column: Manziel’s punishment beyond laughable
- How remain failed: the inside story of a doomed campaign
- Showrunner Michael Schur on building
- Inside the whirlwind world of Tseng
- Step inside San Quentin State Prison with the new prisoner-produced
- Deron Williams’ coming ‘split-decision’
- Whitlock: My real take on gun control
- Texas man convicted of double murder explored in new doc: ‘I just could not see this evil, angry person’
- Taiwan, China both try claiming Lin?
- Lennon regrets fan bust-up
- Sir Alex to retire this summer
Love Island’s Amy Hart gives up on reporting shocking abuse as she criticises social media platforms: ‘There is no point’ have 926 words, post on metro.co.uk at September 14, 2021. This is cached page on Europe Breaking News. If you want remove this page, please contact us.