In the last three months Heike Werner and Stefan Burkhart had plenty to do at their travel agency in Berlin’s city center, as they dealt with cancellations and organized repatriations for customers who had become stranded abroad. The only thing they could not generate was any income. The two have been running their travel agency Phileas Reisen for 15 years. Named after the eccentric and adventurous Englishman Phileas Fogg, the hero of the Jules Verne novel Around the World in 80 Days, the travel agency specializes in cruises and wealthy customers. Travel agencies are still busier with cancellations than with new bookings During the coronavirus crisis they had to lay off one employee and place another one on reduced working hours. Although the running costs of the offices in a prime city location have been reduced by almost half, they now need support from the bank. It must approve a loan so that the travel agency can survive the coming weeks and months. After the travel restrictions for Germany, and now Europe have been lifted, they continue to observe great reluctance among their regular customers. They don’t have any walk-in business as they are only open to customers who have… Read full this story
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