Every year my sister gives me the same birthday present. Sorry, that’s not fair: Nigella gives me a jumper, but each year it is one of a different colour. Actually, I find this rather exciting, because after so many birthdays I am increasingly intrigued as to what shade I will get, marvelling at my sister’s ability never to repeat one she’d chosen during decades of jumper-giving. On my latest birthday, however, no jumper — of any colour — arrived. Instead, and over the preceding few days, I received text messages from a company called Hermes, telling me it would be delivering the parcel from the clothing retailer Uniqlo (which I knew was from my sister). For several days in a row I would be told the thing was arriving that very morning or afternoon. But it never did. No reason was ever given. When it finally did show up, my birthday had long passed. Parcels are seen scattered across the floor in the Hermes depot in Bradford, West Yorkshire, in December Well, this is no disaster, and I like the latest jumper (honey brown) in my now vast collection as much as if it had actually got to me in… Read full this story
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DOMINIC LAWSON: Why I long to sack Hermes, the uncontactable internet delivery firm that NEVER turns up have 394 words, post on www.dailymail.co.uk at February 17, 2020. This is cached page on Europe Breaking News. If you want remove this page, please contact us.