This is the moment a woman called East Midlands Ambulance Service (EMAS) on 999 – because she wanted advice over broken eggs in her fridge. Audio of the call has now been released by EMAS as the service highlights the inappropriate 999 calls emergency call handlers have taken in the last six months.
A WOMAN called 999 because she was scared of thunder and lightning.She did not specify her symptoms but told the emergency operator the storm made her feel unwell.The worried call handler felt an ambulance should go to her home in case she needed treatment.When paramedics arrived at her house in Southampton, they found she was just terrified of the storm and had nothing wrong with her.It was the latest wasteful 999 call to be made public.And it has caused anger among local ambulance crews who argue operators need to use their common sense.A source said: “It’s ridiculous. Most people put…... [Read more]
A warning has been issued for people to dial 999 only in emergency situations after a caller rang the number to ask if a box of eggs could be kept in a fridge overnight. It was one of the 10 most inappropriate calls received by East Midlands Ambulance Service (EMAS) in the last six months. The caller said: “I’ve got a box of eggs in the fridge. One of them was cracked so I moved the eggs into the lid of the box. And the box has been in the fridge overnight. “Can you keep a box of eggs open…... [Read more]
0 Have your say Broken eggs, a dead fox and someone who wanted us to make them breakfast are some of the inappropriate 999 calls that emergency call handlers working on behalf of East Midlands Ambulance Service have taken in the last six months. The service takes over 2,500 emergency calls every day from people requiring emergency medical assistance for cardiac arrests, strokes, breathing difficulties and serious injuries.However, some of the 999 calls it receives are not for emergency situations and when one of the call handlers is on the phone to these inappropriate calls, they are not able to…... [Read more]
Worried neighbours call 999 after spotting 'person frozen in snow' - but paramedics find something quite different
Paramedics were called to treat a "person frozen in the snow" - but found something quite different. Worried residents contacted the ambulance service because they saw a figure sitting on a park bench among falling snow. But when medics arrived at the scene in Staffordshire they found their patient could not be helped - because it was a statue, the Birmingham Mail reports. After answering a 999 call at 10:20am on December 11, West Midlands Ambulance crew rushed to Brampton Park in Newcastle-under-Lyme, Staffordshire, where they believed there was a member of the public who needed urgent medical assistance. But…... [Read more]
PUBLISHED: 14:12 05 January 2018 | UPDATED: 14:42 05 January 2018 Gemma Mitchell Paramedics found the woman dead in her home. Picture: SIMON FINLAY Archant Norfolk An 81-year-old woman was found dead by paramedics in her Essex home five hours after she called 999 with chest pains. A union officer has said the shocking incident is another example of how the NHS is struggling to cope with the surge in demand this winter. Paramedics broke into the woman’s home in Clacton-on-Sea on Tuesday, January 2 after she had stopped answering calls from the control room. The patient was found deceased…... [Read more]